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Business Process Transformation Services

The pressure to maximize your R&D expenditures, increase market share, reduce product costs and achieve higher margins remain high and are substantially more challenging in a globally stressed market place. The new global economy is imposing substantial demands to shorten product lifecycles, design anywhere, increase the security of your IP and deliver products that are both desirable and can be supported globally. Meeting all of these demands requires organizations which operate with a sophisticated understanding of; who they are, where they must go and how they must get there. These best performing companies grow substantially faster than their competitors and often achieve substantially higher margins. There is recognition, for example, that Product Development is a Strategic Core Competency which possesses significant opportunity to improve Market-share, Revenue, and Margin. Through the use of a sophisticated set of methods, tools, templates and metrics, we are assisting clients to conduct comprehensive Business Transformation initiatives to meet the shifting demands of the global marketplace.

Business Process Transformation Capability Overview

Our end to end Business Process Transformation (Process Reengineering)  methodology has been designed to enable a repeatable, measurable and continuously improving execution capability which is tightly coupled to our Software Delivery Lifecycle (SDLC) methods. At the core of our methodology are a few basic principles:

  1. The format & content of each deliverable, through our end to end method, must increase the yield and quality of all downstream dependent deliverables
  2. Results from any analysis of process must be empirically sound and derived through the application of proven techniques and tools
  3. If they can see it, they can fix it - apply a simple, consistent and rules-based approach to process modeling (Swim Lanes and Value-stream Mapping techniques will not get you there)
  4. The Future State Models must have sufficient content to enable:
    • Validation that you have met the New Targets for Design
    • Derivation of Detailed Application Use Cases
  5. Our Best Practice and Capability Maturity Model Libraries will be industry and/or Business Model Specific wherever practical/value-adding/differentiating 
Our process analysis & design skills are factually and provably Best in Class, State of the Art!
Our ability to assist you in transforming your business processes and better enable the IT Team who will deliver the new application capability is unparalleled. Our Process Analysts are additionally skilled in a variety of Software Delivery Lifecycle (SDLC) methods. We are able to create hybrids of execution technique that optimize the time and cost to value and increase the quality of deliverable process and application capability attainable from your initiatives - both small and large scale. We will better integrate the streams of work, optimize the utilization of your internal execution staffs and subject matter experts, reduce the time and cost to value of your initiatives, and we will leave behind a more sophisticated set of execution methods, tools & techniques.

Our more highly integrated, rules-based methodology has its origins in the work done by Mike Hammer and James Champy in Process Reengineering and work done by Barry Boehme in Software Delivery (Spiral Method for Rapid Prototyping (origin of AGILE/Scrum)). These gentlemen were pioneers in Business Transformation and Software Delivery Lifecycle sciences whose work still stands up today. Since our initial formulation of an integrated, rules-based method, we have continually consulted with experts from the Software Engineering Institute at Carnegie Mellon University, Berkeley Systems Division and Stanford University to continually challenge our assumptions, refine our execution rules, and better integrate our work products.

Finally it is important to note that our transformation work has included the implementation or increased utilization of a variety of PLM applications including but not limited to: Teamcenter Engineering, Teamcenter Enterprise, Teamcenter Unified Platform, Teamcenter Requirements, Teamcenter Schedule Manager, Teamcenter Community, Teamcenter Compliance, Teamcenter Manufacturing, Windchill PDMLink, Windchil ProjectLink, Windchill Compliance, Arbortext, SmarTeam, MatrixOne Engineering Central, Matrix One Project Central, Enovia, AGILE PLM, and SAP PLM


Comparison at a Glance 


Methodology Summary

Integration of method occurs at the work product level and is best enabled by a strict set of rules and enhanced techniques. The objective is to derive each work product to reduce the time and complexity to develop the downstream dependent work products. For example; by applying a modeling technique and a specific set of modeling rules to the derivation of process models, we can not only capture the flow and enable empirical analysis of the process, but can substantially increment the value-add of your modeling work with no additional effort required. 

Our Rules-based method and RAO Modeling Technique delivers the following additional value when compared to Value Stream, Swim Lane, Etc. Techniques:

  1. We derive the Group & Role Definitions required to configure the security model in any enterprise application - reduces time and cost to design
  2. We derive the top level Object Model - reduces time and cost to specify objects & object relationships
  3. We derive Object Level Permissions required to configure the security model in any enterprise application - reduces time and cost to design
  4. We capture the complete Process Workflow -better enables reengineering/streamlining and derivation of workflow specifications - reduces time and cost to design
  5. We capture required Process Controls which better enables derivation of control specifications - reduces time and cost to design
  6. We deliver a common view and a consistent level of content to better enable empirical analysis of process - increases quality of Six Sigma analysis and better enables a highly refined derivation of New Targets for redesign
  7. The common view and consistent content reduces organizational discourse through the initiative as the SME community can
    be confident that we understood the Current State and have derived a Future State that visually proves the required end to end
    capability will be configured - reduces the complexity and frequency of the Change Management work required to ensure end user buy-in
The diagram below illustrates how the process work products through a Business Transformation Initiative are derived in a logical flow downstream.



Taking this another step or two further, the redlined diagram below illustrates our integration to several of the Systems Analysis & design Objects which are common across all SDLC methods:


A few final points to touch on Rules

Our rules-based arsenal of methods, tools and techniques comprises:

  1. Scenario Analysis & Planning
  2. Business & Innovation Strategies
  3. Business Process Transformation
  4. Software Delivery Lifecycle Methods
    • Waterfall Method
    • AGILE/SCRUM Method
    • Spiral Method for Rapid Prototyping
    • Integrated Rules-based Method
  5. Program Planning & Management

Rules Samples:

  1. Rules for deriving Process Modeling - (just a partial sample)
    • Capture all event triggers
    • Capture all Inputs
    • Capture the full lifecycle of all resources through the process
    • Capture the full lifecycle of all objects through the process
    • Etc.
  2. Rules for deriving Use Cases
    • Capture all Actors (Easy to copy from Future State Model if you followed Modeling Rules)
    • Capture all Pre-Conditions (Easy to copy from Future State Model if you followed Modeling Rules)
    • Capture all Post-Conditions (Easy to copy from Future State Model if you followed Modeling Rules)
    • Capture the Normal Flow (The Task Level Outline for this step level flow is in the Future State Model if you followed a structured set of modeling rules)
    • Capture the Alternate Flow (The Task Level Outline for this step level flow is in the Future State Model if you followed a structured set of modeling rules)
    • Capture all Process Assumptions
    • Capture the Policies that govern the Future State Process
    • Etc.
To learn more about how you can optimize your PLM initiative to reduce time to value, cost to value and drive to better PLM Best Practices and PLM Capability Maturity, please contact Kenn Hartman at (216) 533-6302 or Robert Peck at (408) 464-9151