As I look at the growth over the nearly two decades
since our inception, I am extremely proud of what we have achieved, and even more excited about our outlook for an equally
promising future. We have successfully transitioned from a local Midwest start-up to become a respected firm, garnering business
from across the globe, while earning our clients' trust along the way.
It is satisfying to know that we are able to help our clients build the strategic blueprints that enable them to
connect and operate pivotal aspects of their business more efficiently and economically. Customer satisfaction is the hallmark
by which we measure our performance, and with a 100% referenceable client list, we are held to the highest standards of quality
by our customers-and within our own organization.
continually evolving marketplace, our clients are more informed than ever about their solutions provider options. Even so,
they continue to choose DSA as their partner of choice because of our experience, commitment to quality and community, and
When conveying DSA's successes, I always return back to three guiding principles-each of which
has helped define who we are today:
One of our most important assets is the extensive knowledge base, deep-rooted professionalism and unwavering commitment of
our highly-qualified, diverse staff. They are at the core of who we are and what we do. From our Engagement Executives to
our Subject Matter Experts, and Delivery/Quality Assurance Teams to Senior Management, the DSA Team is committed to delivering
the highest quality product and to providing unparalleled service to our customers.
Delivery Capability Focus. Simply put, DSA is committed to be second to none in our ability to execute.
We were among the first organizations to incorporate a Scenario Analysis and Planning capability in to our Business and Innovation
Strategy methods. We created some of the first rules-based process analysis & design methods in existence today. We
were in fact conducting Value Stream Mapping before it was coined. We were among the first organizations to develop and
validate and end to end AGILE/Rapid Prototyping method for application implementations and are continually pushing the boundaries
of these topologies to increase our delivery capability
Improving. We are by all measures a level V (continuously improving) organization against the Capability Maturity
Model for Management Consulting Firms. We have worked very hard over the years to practice what we teach and preach; to walk
the talk. We have developed a comprehensive set of repeatable processes that have been proven in multiple client engagements
to deliver measurable results. We have established a comprehensive set of Key Performance Indicators and Informal Process
Measures to enable our ongoing analysis and continuous improvement.
As you evaluate our organization, it is my sincere hope that you will consider our real referenceable capability,
the quality of our staffs and our competitive propositions first and foremost. We are not among the largest firms in our industry
segment but we are very proud to be rate among the best in the world.