Vendor Evaluation Services

Our Vendor Evaluation approach is methodical and templated to enable an effective and efficient alignment of your Strategy, Process demands and Functional/Technical Requirements. If you are new to PLM/MBE or are considering an extension of your Application Arsenal, the DSA Team is well-equipped and experienced to help you establish Selection Criteria and conduct Tradeoff Analysis to enable and enhance the decision-making process. We have experience with all of the Major PLM and MBE Vendors and can align their strengths, weaknesses and configurable functionality to your Industry Segment and Business Model.

PLM Vendor Evaluation Process Overview

PLM Vendor Evaluation Process Overview Graphic

Critical Success Factors


  • User Interface / Visualization
  • Current Capabilities & Vendor Collaboration
  • Customer Influence
  • Roadmap / Release Scheduling


  • Customizations
  • Upgrades
  • Integrations / Reporting
  • Platform / Scalability


  • Implementation Services
  • Documentation / Training
  • Technical Support & Issue Resolution
  • Maintenance & Support Policies


  • Industry Commitment
  • Team Experience
  • Relationships with Industry Consultant
  • Partnerships

Other Considerations

  • Cost
  • Implementation Timeline
  • Customer References
  • Market Presence
  • Select Application Providers with the Largest percentage of Out of Box/Configurable Functionality to meet your Business Requirement
  • Assure you have a Strategy which aligns to targeted improvements in relative Key Performance Indicators to Long-term Strategic Goals
    Observation: It is unlikely that you can make an effective Vendor Selection absent a solid Strategy
  • Assure you have conducted sufficient analysis of relative Product Lifecycle and Supply Chain Processes to have established measurable set of improvement objectives for each e.g., Requirements Management, Systems Engineering, Product Design, Configuration Management, etc.
  • Assure the vendors have field tested and proven API's to your specific PLM and ERP Application Environments
  • Derive a Comprehensive list of Use Cases and the Critical Requirements which must be met for each - enables functional evaluation
  • Look for applications with industry-specific functionality that is closely aligned with your company‚Äôs Products and Product Development requirements processes and systems
  • Select an Application Provider with relative referenceable industry experience and industry targeted functionality - oh, and beware of industry accelerators; the time and cost to value is never As Sold
  • Look for functionality that can be configured through the web to accommodate the unique, specialized needs of users across your global product development value chain
  • Make sure the system meets high performance benchmarks and is easily scalable to accommodate future growth
  • Consider only PLM application systems developed using open, industry-standard technologies
  • Find and consult with Industry Peers for greater insight:
    • Vendor Service Levels
    • Quality of Technical Staffs
    • True Time and Cost to Value
    • Real Application Performance
    • System Reliability (Uptime, Bugs)
    • Adherence to Roadmap Release Schedule
    • Quality of emerging functionality at Release
  • Select a Vendor entrenched in your Industry:
    • Vendors with Large Installed Base in your Industry will have taken and will continue to take feedback from large users to improve the Base Product for all
    • Consider only well-established application providers with large user bases. These vendors will possess the financial wherewithal to enable an annual R&D spend to ensure their long term viability as well as their continual extension of their PLM Asset Base to drive increasing ROI and Platform Consolidation/Integration through your organization

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PLM Implementation Services

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Model-based Enterprise Implementation Services

We provide a comprehensive set of MBE Implementation Services, as well as a competitively priced Senior staff with deep MBD, MBE, PLM Integration, SDLC, Process Analysis & Design, and Program Management expertise